Accugenix Guides

Accugenix guides are all downloadable for you to keep as quick instruction guides. If you requires additional assistance call Technical Support at +1.800.886.9654 or use the following link to email us. Be sure to note the nature of your request by using the drop down menu on the form, Customer Request Form.

Shipping Guides

A Guide to Shipping Samples – Within the US
A Guide to Shipping Samples – EU & International to USA
A Guide to Shipping Samples – Canada to USA
A Guide to Shipping Samples – within the EU to Charles River France
A Guide to Shipping Samples – International (non-EU) to Charles River, France

 

Identification Request Form Guide

A Guide to Completing the IRF

 

Sample Preparation Guides

Live Cultures
Alkaline Lysis DNA Extraction (preferred DNA extraction submission method)
Dried Ethanol
Liquid Ethanol
DNA Extraction (alternate commercial method)

 

Explanation of Report Turnaround Times (TATs)

Accugenix, Newark, DE
TAT Guide – AccuGENX-ID
TAT Guide AccuPRO-ID
TAT Guide – Strain Typing

Charles River, France – Lab Endosafe/Accugenix
TAT AccuGENX-ID – EU
TAT Guide – AccuPRO-ID – EU

Report Guides

AccuGENX-ID® Report Guide
AccuPRO-ID® Report Guide
AccuBLAST® Report Guide
RiboPrinter Sample Report Guide
RiboPrinter Sample Comparison Report Guide

 

Understanding your Invoice

Invoice Guide