Follow the tips below to make sure your samples arrive intact and ready to be processed upon arrival.
- Enclose a completed and signed Identification Request form with each shipment.
- Use triple containment with absorbent material when shipping live organisms.
- For refrigeration of samples on any type of media, please use ice packs instead of ice or dry ice to prevent damage to the integrity of the media.
- Pack samples with cushioning material to prevent damage in shipping.
- Ship for overnight delivery, unless sending Same Day samples (see below).
- Â If you are sending samples for Same Day turnaround (BacSeq-0, FunSeq-0 or FulSeq-0), we require notification prior to their arrival. Please contact Customer Support at +1.302.292.8888 with shipper and tracking number. These samples must be shipped for arrival at Accugenix by 8:30 AM ET. We do not guarantee results by 5:00 PM ET for samples received later than 8:30 AM ET. We will charge the Same day TAT pricing for samples received after 8:30 AM ET if results are sent no later than 12:00 PM ET the following day.
Example of Samples Prepared and Shipped Correctly!
Steps:Â
Clearly label plates and wrap in parafilm. 
Pack samples inside waterproof
secondary container. 
Pack into box with cushioning material.